Terms of Use
Welcome to i8 Live. By accessing and using our online casino platform, you agree to comply with and be bound by the following terms and conditions (the “Terms of Use”). These Terms of Use govern your access to and use of the i8 Live website, services, and products (collectively, the “Services”). Please read these terms carefully before using our platform. If you do not agree with any part of these terms, you must not use our Services.
1. Introduction
i8 Live is an online casino platform operated by “i8 Live” (the “Company”). Our platform offers a variety of gaming options, including slots, live casino games, sports betting, eSports, and lottery games. We serve users from Malaysia, Thailand, Indonesia, and Australia. By using our Services, you agree to comply with all applicable laws and regulations and these Terms of Use.
2. Eligibility
2.1. Age Requirement
You must be at least 21 years old to use our Services. By accessing our platform, you confirm that you meet this age requirement.
2.2. Jurisdictional Restrictions
Our Services are not available in all jurisdictions. It is your responsibility to ensure that your use of our platform is legal in your jurisdiction. We reserve the right to restrict access to our Services in certain jurisdictions.
3. Account Registration
3.1. Creating an Account
To use our Services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2. Account Verification
We may require you to verify your identity by providing additional information or documents. Failure to comply with our verification process may result in the suspension or termination of your account.
3.3. Account Security
You are responsible for keeping your account secure. Notify us immediately if you suspect any unauthorized use of your account. We are not liable for any loss or damage resulting from unauthorized access to your account.
4. Use of Services
4.1. Permitted Use
You may use our Services for personal, non-commercial purposes only. You agree not to use our platform for any illegal or unauthorized purpose.
4.2. Prohibited Conduct
You agree not to:
- Use our Services in any manner that violates any applicable laws or regulations.
- Engage in any activity that interferes with or disrupts our Services or the servers and networks that support them.
- Use any automated means to access our Services, including bots, spiders, or scrapers.
- Attempt to gain unauthorized access to any part of our platform, accounts, or computer systems.
- Post or transmit any content that is unlawful, harmful, defamatory, or otherwise objectionable.
4.3. Responsible Gaming
We promote responsible gaming and provide tools to help you manage your gaming activities, including self-exclusion options and deposit limits. If you believe you have a gambling problem, please seek help from professional organizations.
5. Deposits and Withdrawals
5.1. Deposits
You can deposit funds into your account using various payment methods provided on our platform. All deposits must be made in the currency specified on the platform.
5.2. Withdrawals
You can request to withdraw your winnings from your account, subject to our withdrawal policies and any applicable fees. We may require additional verification before processing withdrawals.
5.3. Payment Processing
We use third-party payment processors to handle transactions. By making a deposit or withdrawal, you agree to comply with the terms and conditions of the respective payment processor.
6. Bonuses and Promotions
6.1. General Terms
We offer various bonuses and promotions to enhance your gaming experience. All bonuses and promotions are subject to specific terms and conditions, which will be provided at the time of the offer.
6.2. Wagering Requirements
Bonuses and promotions may be subject to wagering requirements, which must be met before you can withdraw any winnings. Failure to comply with these requirements may result in the forfeiture of the bonus and any associated winnings.
6.3. Abuse of Promotions
We reserve the right to withhold or retract any bonuses and promotions if we suspect any abuse or fraudulent activity.
7. Intellectual Property
7.1. Ownership
All content on our platform, including text, graphics, logos, images, and software, is the property of i8 Live or its licensors and is protected by intellectual property laws.
7.2. Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our platform for personal, non-commercial purposes. This license does not permit you to copy, modify, distribute, or create derivative works from any content on our platform.
7.3. Trademarks
The i8 Live name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of i8 Live or its affiliates. You may not use these trademarks without our prior written permission.
8. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
9. Disclaimers and Limitation of Liability
9.1. Disclaimers
Our Services are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the operation of our platform or the information, content, or materials included on our platform.
9.2. Limitation of Liability
To the fullest extent permitted by law, i8 Live and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Services.
10. Indemnification
You agree to indemnify, defend, and hold harmless i8 Live and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of our Services.
11. Governing Law and Dispute Resolution
11.1. Governing Law
These Terms of Use and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of Philippine, without regard to its conflict of law principles.
11.2. Dispute Resolution
Any disputes arising out of or relating to these Terms of Use or your use of our Services shall be resolved through binding arbitration in accordance with the rules of the [Arbitration Association]. The arbitration shall take place in [Location], and the arbitrator’s decision shall be final and binding.
12. Termination
12.1. Termination by You
You may terminate your account at any time by contacting our customer support team. Upon termination, you must cease all use of our Services.
12.2. Termination by Us
We reserve the right to terminate or suspend your account and access to our Services at any time, without notice, for any reason, including if we believe you have violated these Terms of Use.
13. Changes to These Terms
We may update these Terms of Use from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated terms on our website and indicating the date of the latest revision. Your continued use of our platform following the posting of changes constitutes your acceptance of those changes.
14. Miscellaneous
14.1. Entire Agreement
These Terms of Use, together with our Privacy Policy and any other legal notices published by us on our platform, constitute the entire agreement between you and i8 Live regarding your use of our Services.
14.2. Severability
If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14.3. Waiver
Our failure to enforce any right or provision of these Terms of Use will not be considered a waiver of those rights.
14.4. Assignment
You may not assign or transfer any of your rights or obligations under these Terms of Use without our prior written consent. We may assign or transfer our rights and obligations under these Terms of Use at any time without notice to you.
15. User Responsibilities
15.1. Accurate Information
You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
15.2. Compliance with Laws
You agree to comply with all applicable laws and regulations in connection with your use of our Services, including but not limited to those related to online gambling and data protection.
15.3. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using our Services for any commercial purpose without our prior written consent.
- Attempting to access or search our platform or download any content from our platform through the use of any engine, software, tool, agent, device, or mechanism other than the software and/or search agents provided by us or other generally available third-party web browsers.
- Engaging in any automated use of the system, such as using scripts to send comments or messages.
- Interfering with, disrupting, or creating an undue burden on our Services or the networks or services connected to our Services.
- Attempting to impersonate another user or person or using the username of another user.
16. Gaming Rules
16.1. Fair Play
i8 Live is committed to providing a fair and transparent gaming environment. All games on our platform are subject to random number generator (RNG) checks and are regularly audited to ensure fairness.
16.2. Game Rules
Each game available on our platform has its own set of rules and guidelines. You are responsible for familiarizing yourself with these rules before participating in any game.
16.3. Cheating and Fraud
We have a zero-tolerance policy for cheating and fraud. Any attempt to manipulate the outcome of a game or engage in fraudulent activities will result in immediate termination of your account and may be reported to relevant authorities.
17. Responsible Gaming
17.1. Commitment to Responsible Gaming
i8 Live is committed to promoting responsible gaming and providing a safe gaming environment. We offer tools and resources to help you manage your gaming activities, including self-exclusion options, deposit limits, and access to support organizations.
17.2. Self-Exclusion
If you believe you have a gambling problem, you can request to self-exclude from our platform for a specified period. During this time, you will not be able to access your account or participate in any gaming activities.
17.3. Support Resources
We provide information and links to support organizations that can offer assistance and advice on responsible gaming. If you need help, please reach out to these organizations.
Conclusion
Thank you for taking the time to read and understand our Terms of Use. By using our platform, you agree to comply with these terms and conditions, ensuring a safe and enjoyable gaming experience for all our users. We are committed to providing a secure, fair, and responsible gaming environment and appreciate your cooperation in maintaining the integrity of our Services.
We look forward to providing you with an exceptional gaming experience at i8 Live. If you have any questions or need further assistance, please do not hesitate to contact our customer support team.